Last updated 7 November 2026
Using the app
Travel Butler is provided by the hotel to its guests. Requests placed through the app are forwarded to hotel staff and are subject to availability.
Offers
Special offers are valid for the dates shown, for registered guests only, and cannot be combined with other promotions. The hotel may withdraw an offer at any time.
Charges
Orders and bookings made in the app are charged to your room and settled at check-out, unless stated otherwise.
Cancellations
Service requests can be cancelled free of charge from the Messages screen up to the time stated on the request.
Liability
The hotel is not liable for third-party services (such as taxis) booked on your behalf beyond the amount charged for them.